Last Updated: February 2, 2026
Fletiva LLC ("we," "us," or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our dispatching services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in our dispatching services.
Business Data: Information regarding your trucking authority (MC/DOT numbers), insurance, and equipment types necessary to perform dispatch services.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:
Coordinate dispatching and logistics.
Communicate load details, pickup/delivery locations, and rate confirmations.
Process payments and invoices.
Send you SMS notifications regarding critical dispatch updates.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing and data analysis.
⚠️ IMPORTANT: Mobile Information & Privacy No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your phone number, you agree to receive text messages from Fletiva LLC regarding dispatch updates and load opportunities.
Opt-in: You opt-in by submitting your phone number on our web forms or by verbal agreement during onboarding.
Opt-out: You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Fees: Standard message and data rates may apply.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
If you have questions or comments about this Privacy Policy, please contact us at:
Fletiva LLC 2824 N FM 2360 Rio Grande City, TX, 78582 Email: [Coloca-tu-email-de-soporte-aquí] Phone: [Coloca-tu-telefono-de-empresa-aquí]